Etihad Aviation Group (EAG) is expanded global aviation and travel group including five business divisions – Etihad Airways, the national aircraft of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners. The group has minority interests in six aircraft: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways and Virgin Australia. From its Abu Dhabi base, Etihad Airways flies to, or has reported designs to serve, in excess of 110 traveller and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. We are employing to fill the job post underneath:
Employment Title: Groups Sales Agent-Fixed Term Contract
Employment Type: Fixed Term Contract
- To oversee both direct accounts and groups, improving all visitor collaborations and chances to change over into deals results and expand incomes.
- To manage the effective treatment of all phone enquiries, keep up amazing deals results and client care while guaranteeing the right execution of EY strategies and techniques.
- Handle direct appointments from Government, Corporates, consulates, sports clubs and travel exchange appointments, recognizing and seeking after every potential chance to surpass the station Groups income targets. Exhibit intensive information on the Saber Reservation framework.
- Handle bunches enquiries; pivoting new statements inside 24 hours and meaning to change over at any rate 20% into appointments by being genius dynamic and meeting client and friends prerequisites any place conceivable according to the Groups appearance target.
- Take responsibility for bunch appointments and schedule for every single pertinent cutoff time. Complete pre-flight checks for gatherings to concurred models. Guarantee all monies represented each bit of business and mean to lessen the expense of offering any place practicable.
- Keep exact logs of all reserving movement, guaranteeing all materials are appropriately shown with the end goal that different individuals from the group can without much of a stretch access data. Stay up with the latest on EY items, administrations, strategies and systems to guarantee precise data and right execution.
- Impart Groups approaches successfully and plainly to exchange and clients to guarantee legitimate adherence is pursued. Manage client assistance conveyance in the office (for example noting phone calls) observing against set rules and gauges and guaranteeing each chance to sell-up to premium classes is taken through direction and close supervision on bunches specialists. Manufacture great associations with all colleagues and upgrade consumer loyalty.
- Help the Sales Manager in the improvement, update and correspondence of Groups KPIs. Produce a month to month reports to the Sales group to distinguish quality specialists are quality records versus accounts that don’t emerge.
- Keep up viable working connections both inside the office and inside other EY offices.
- Guarantee a can-do disposition is applied to sharing outstanding tasks at hand inside the divisions with the end goal that all errands are finished on schedule (incorporates Staff Travel, Medas and other managerial work in the workplace).
- Fills in as a feature of a group showing adaptability and offering backing to partners when required. Get ready reports as mentioned by the Sales Manager.
- Keep up and update records of leave applications and evaluations of the group. Counting bringing PO’s up in ARIBA and follow up on station payment where relevant.
Education and Experience
- Secondary school or Secondary Education is required with courses on airline advanced passenger tariff and pricing. Post holder
- Must have at least 2 years of carrier work understanding, ideally in sales/groups.
Training and Knowledge:
- EY/Saber Reservations frameworks, information on different GDS frameworks is a reward Recognized IATA or information in rules and guidelines or aircraft limitations.
- Correspondence and interpersonal Skills
- Fantastic composed and oral English language abilities
Application Closing Date
Step by step instructions to Apply
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To apply for this job please visit careers.etihad.com.